At Bouchra’s Kitchen, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you visit our website, www.bouchraskitchen.com (the “Site”). By using the Site, you consent to the practices outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of information when you use the Site:

• Personal Information: This includes your name, email address, phone number, and any other personal details you provide to us when you create an account, place an order, contact us, or subscribe to our newsletter.
• Payment Information: When you make a purchase, we may collect payment information such as credit card details, billing address, and shipping address. This information is processed securely by a third-party payment processor.
• Usage Data: We collect non-personal data about how you interact with the Site. This may include your IP address, browser type, device information, and pages visited. This data helps us improve the Site and enhance your user experience.
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to track your activity on the Site, remember your preferences, and personalize your experience.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Process Orders: We use your personal and payment information to process and fulfill your orders, deliver products, and provide customer service.
• To Improve Our Services: We analyze usage data to enhance the functionality of the Site, improve our products and services, and troubleshoot any issues.
• To Communicate with You: We may use your contact information to send you order updates, promotional offers, and newsletters (if you have opted in).
• To Prevent Fraud and Protect Security: We use your information to verify transactions, prevent fraudulent activities, and maintain the security of our Site.

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers who assist us in operating the Site and fulfilling orders (e.g., payment processors, delivery companies). These providers are contractually obligated to handle your information securely and only for the purposes we specify.
• Legal Compliance: We may disclose your information if required by law, regulation, or legal process, or if we believe in good faith that such action is necessary to comply with legal obligations or protect our rights.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity. We will notify you of any such transfer and update this Privacy Policy accordingly.

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including processing orders, complying with legal obligations, and resolving disputes. If you wish to request the deletion of your personal information, please contact us at the email provided below.

5. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: You can request to access the personal information we hold about you.
• Correction: You can request to correct any inaccurate or incomplete information.
• Deletion: You can request the deletion of your personal information, subject to certain exceptions.
• Opt-out of Marketing Communications: You can opt-out of receiving promotional emails by clicking the “unsubscribe” link in any marketing email or by contacting us directly.

To exercise any of these rights, please contact us using the contact details provided below.

6. Security of Your Information

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or method of electronic storage is 100% secure. We cannot guarantee absolute security of your information.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to improve the functionality of the Site and provide you with a personalized experience. You can manage your cookie preferences through your browser settings, including disabling cookies if you wish. However, disabling cookies may affect your ability to use certain features of the Site.

8. Links to Third-Party Websites

The Site may contain links to third-party websites. We are not responsible for the privacy practices of these third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Children’s Privacy

The Site is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under the age of 13, we will take steps to delete such information. If you are a parent or guardian and believe we have collected personal information from a child, please contact us immediately.

10. International Users

If you are accessing the Site from outside [Your Country], please be aware that your information may be transferred to and processed in [Your Country], where data protection laws may differ from those in your country of residence.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will post the updated policy on this page and update the “Effective Date” at the top of the page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

• Email: [email protected]